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Hank Brigman, Build Customer Centricity, Touchpoint by Touchpoint
Hank Brigman, Touchpoint Guru Differentiate & Build a Defendable Competitive Advantage via Customer Experience Management Speaking, Consulting, & Coaching. Author Touchpoint Power
Customer Journey Management Platform | Touchpoint Dashboard
Touchpoint Dashboard is a full service mapping solution helping your business understand & capitalize on its customer's journey. Sign up for a free trial today!
Customer Journey Mapping Consultants - Heart of the Customer
Our journey mapping consultants uncover the Moments of Truth within your customer's experience to drive CX action, attract new customers, and build ROI.
Author: Daniel Futter Chief Commercial Officer
Customer Journey Mapping & Customer Life Cycle Management - Milkymap
Use our customer journey mapping tool with touchpoints to design, share and improve your Customer Experience. Visualizing the customer experience now.
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Your Website Deserves To Convert | The Traffic Company
Connecting Brands to Customers During Critical Moments in their Digital Journey by Advertisement and Touchpoint Management
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ProcessGenie | Touchpoint Analyse der Customer Journey | Process:Genie
Die innovative Touchpoint Analyse für mehr Customer Insights Kommunikations- und interne Prozess-Analyse Leistungsstark auf vier Ebenen Customer Touchpoint Analyse Customer Journey Analyse Kommunikationsanalyse Interne Prozessanalyse Process:Genie im Überblick Touchpoint Analyse Process:Genie erlaubt die Erfassung und Analyse der Relevanz und Performance
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De beste software voor het meten en analyseren van de customer experience touchpoints. Vrijblijvend advies van specialist in onderzoeken Quelsa.
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Alles over Customer Experience Management en Customer Journey Mapping binnen B2B omgevingen.
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Retail TouchPoints delivers cutting edge content to retail executives designed to improve the customer experience in the new world of cross-channel retailing. ADVERTISEMENT
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UXPressia is a powerful customer experience mapping tool. Start customer journey mapping with UXPressia
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TouchPoints makes it easy to keep connected with all your customers or donors. Ask about our free consultations and Data Health Checks.
Customer Experience Strategies
Customer Experience Strategies - Improving CustomerRetention Touchpoint by Touchpoint
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andrea tetzlaff | service neu denken - Touchpoint Management
Ich zeige Ihnen, wie Sie Ihren Kundenservice mithilfe des Touchpoint Management auf das nächste Level heben und Ihre Kunden dadurch zu echten Fans machen.
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Journey mapping tools and software online | UserPath
User / customer journey mapping - quickly create user experience maps and more with an integrated set of components.
Agile Marketing, stratsigner das Agile Software Tool
Agile Marketing für effektivere Marketing innerhalb der Customer Journey für jeden Touchpoint
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Home | CX TOUCHPOINTS GROUP | The Africa Customer Experience Experts
We are the Africa Customer Experience Experts, providing customer experience management solutions, training, research, CX conferences, and membership.
Customer Experience Specialists Shifting Mindset and Behaviour
customer service: customer relationship management; customer satisfaction; customer relationship; customer journey map; customer service skills
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ALEX ALLWOOD - Customer Experience Management Consulting
Leading with emapthy. Customer experience (CX) management consulting specialising in customer experience journeys, management & training ...
Strategic consultancy in customer-centric experiences | This is Betty
Customer Experience Agency who will transform and improve your business by creating value in the relationship with customers. Customer Journey Mapping as a tool.
Visitor Management Gate Pass Software System End to End - TouchPoint
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At Avtex, we help you create great customer experiences across the entire CX spectrum — from journey mapping and CRM to contact center and data management.
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Werbeagentur in Bayreuth: Optimale Werbeergebnisse durch Persona-Entwicklung, Customer Journey und Touchpoint-Optimierung.
Customer Journey Experten
Customer Journey Analyse sowie Optimierung und Unterstützung der Touchpoints sind für eine kundenorientierte Zielgruppenansprache unerlässlich.
Home - Brand experience transformation; digital, technology, creativity, leadership. - Blirt Consulting
We help SMEs deliver digital business transformation across sales, marketing, service & HR so they can deliver amazing customer experiences at every stage & touchpoint of the customer journey.
Digital and Customer Experience Marketing | Montreal | Suite Marketing
Customers are your guests - Designing your customer experience around your customer - from your touchpoints your communications
Digital Transformation
Understanding User Experience & Organisational Change Our consultants help businesses drive digital change by identify the needs and expectations of their customers. We build a picture of the customer experience using an evidence based approach of data collection, market research, customer journey mapping and the user experience. Journey Mapping We…
BryterCX | Customer Journey Management Solutions
Improve customer experience and achieve significant ROI with BryterCX customer journey analytics. Transform event data into a map of customer behaviors.
One cloud for all digital touchpoints in experienced retail
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Addreality
One cloud for all digital touchpoints in experienced retail: Centrally manages screens, interactive kiosks, video walls and background sound at the point of sale. Collects data about the audience and analyzes the effectiveness of the content.
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Mystery Shopping mit SKOPOS NEXT. Wir prüfen die Service-Qualität an jedem Touchpoint Ihrer Customer Journey. ➔ Hier informieren & anfragen!
Custellence | The Customer Journey Mapping Tool
The most powerful tool for Customer Journey Maps. Easy to use, Great templates, Real time collaboration, Best customer support. Customer experience hub.
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Discover your customer's “Moment Of Truth”
Discover your customer's “Moment Of Truth” with Market Intelligence International.
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Customer Experience Management schafft Wertschöpfung in der Kundeninteraktion und umfassendes Verständnis über den Prozess der Kundenerfahrung (Customer Journey).
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KSP. Schweizer Werbeagentur. Full Service. Unabhängig.
Ideen für Resultate. Kommunikation als Businesstreiber. Purpose als Wettbewerbsvorteil. On/Off für 360 Grad. Auf Ihrer ganzen Experience Journey. Für alle Touchpoints und Stakeholder.
FeedbackNow by Forrester
Real-time customer feedback solutions. Measure, analyze, and improve on CX feedback, across all physical and digital touchpoints along the customer journey.
Home | Identigy - Journey Experience Management
Customer journey management and re-opening tools for elevating the customer, student, employee, or vendor experience with no hardware requirements.
Anthony Jones – CX Creative Director and Marketing Consultant
A true market leader across every touchpoint on the customer journey through digital and traditional communications from brand, digital, experience design, CX/UX/UI, social, experiential, events, retail, shopper, DM and CRM.
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Experience Strategy and Design
User Experience design services, human-centered design process, UX activities and artifacts, experience audit, personas, customer journey mapping, prototype creation, and more.
Accelerom AG
Management und Marketing Consulting für Ihre Omnichannel-Marktbearbeitung entlang der Customer Journey: Segmentierung | Touchpoint-Analyse | Budget- und Kampagnenplanung | Business Performance Meistern Sie die Digitalisierung und nutzen Sie unsere Services als Führungsinstrument und verankern Sie die Kundenorientierung in Ihrem Unternehmen.
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Willkommen bei ECENTA
Mit perfekt integrierten Customer Experience-Lösungen von SAP in Echtzeit zu jedem Touchpoint. ECENTA –Wir machen Ihre Kundenbeziehungen fit für die Zukunft.
PIA - Performance Interactive Alliance
Die PIA Group setzt auf Customer Centricity und entwickelt, mit ihren integrierten Spezialisten-Teams, Experiences über alle Touchpoints hinweg.
Melinda Gonzalez Advisors
Create a compelling customer experience with the guidance of MGCX Advisors. You'll reap the rewards of customer loyalty and cultivate customers who are brand advocates. Our services include customer journey mapping, customer success advisory, and voice of customer.
Leading Customer Experience Design Agency - Good CX
Are your customers satisfied with their experience? With Good CX’s top-drawer customer experience services, deliver differentiated customer experiences across diverse touchpoints. Get started with Auckland’s leading CX design agency.
Buro Busker | Marketing, Customer Experience en Customer Journeys
Marketing, Customer Experience en Customer Journeys
Author: Hendrik Jan Hofstede Strategist; Partner Van Sterc; Online Agency
Online Reputation Software | Welocal.io
Welocal empowers multi-location businesses to manage their places on maps, monitor and improve their reputation, and optimize customer experience at their digital front doors. Listing management, Reputation Management, Maps listing, Customer reviews, Google reviews, Facebook reviews, Local SEO
Quantum⁵ - Skills Training To Power Your Digital Retail & Service Solutions
Quantum⁵ is a social advocacy community aimed at transforming the traditional 7-touchpoint car buying process into an effective, relationship-driven 2-part experience thats builds genuine, lifetime value relationships along a customers buying journey.
Coles Training
Coles Training provides customer service, leadership and management training, as well as themed training such as The Shackleton Way and Moments of Truth seminars. Other serivces include coaching, consulting and facilitating.
YouMap | Social mapping app
YouMap is a mapping app for creators. Bring your experience to the world maps your own places, your community and your moments, all in one place!
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Touchpoint Europe - Stress and anxiety relief, better sleep
TouchPoints™ are stress relief devices which are worn in pairs, one each side of the body, they work using alternating vibrations to help manage your emotional responses to stress and anxiety. The also help you to sleep when stress and anxiety are keeping you awake at night. Safe for Adults and children for home use.
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Die Customer Journey ist ein Konzept, mit dem Sie ganzheitlich das Erlebnis Ihrer Kunden entlang des Kaufprozesses an allen Touchpoints beobachten und optimieren können. point of origin Marketing Consulting & Consumer intelligence GmbH
Objectivity Perception — Measure & Manage Perceptions
MEASUREMENT AND MANAGEMENT OF PERCEPTIONS What do we do? Map YOUR customer journey experience. We measure, manage and monitor perceptions and have done so successfully since 1982. OBJECTIVITY et al‘s marketing insights guide and inform our client’s marketing plans and strategies, as they gain a better understanding of their client’s perceptions about their
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Direxions Marketing Solutions Pvt. Ltd. | Leaders in Loyalty marketing and Relationship Marketing
We are Direxions Fuelled with the agility of a start-up, the experience and wisdom of three decades, the passion of 70 people, we are Direxions. Loyalty, direct, 1 to 1, Customer Experience (CX), customer journey mapping, actionable insights are not just choice
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ENGAGE | Mobile Agency | Intelligent Customer Engagement | #CX
Personalize every touchpoint, engage across channels & analyse user behavior. Deliver impactful customer experiences. #CX
All-in-One Email Marketing Automation, Live Chat, & Help Desk Software
Gist is an all-in-one growth software that serves as a central source of truth through the entire customer journey. Get started for free!
Kirchgessner Consulting / Peter Kirchgessner / Marktforschung
Kirchgessner; Customer-Experience; Customer-Experience-Measurement;Customer-Journey; Beratung; Marketing; Marktforschung; Qualitätsmessung
Home - Think Talent Services
Helping businesses in transforming their Talent Management practices for the digital world. Our solutions are built on principles of simplicity and practicality, mapping actual user journeys to create meaningful experiences.
Customer Journey Management | Optimize and Improve Customer Experience | Aristo Star
Accelerate business growth with our range of Customer Journey Management Solutions. Deliver great customer experiences, increase employee efficiency, and reduce operational cost.
home - CEMax.ai
Contact Us Your Customers Deserve the Best You Can Be Empower your customers’ journeys and provide an exceptional customer experience with CEMax. Learn More Empower the Customer Journey True Customer Experience CEMax’s customer engagement platform makes it effortless to engage with customers throughout their journeys. Engage with customers the way they want to, through chat, […]
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Strategische Entwicklung Ihrer Arbeitgebermarke (Employee Value Proposition – EVP), kreative Umsetzung Ihrer Kommunikation und Ihrer Prozesse (Candidate Experience, Touchpoint Management)
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